Frequently Asked Questions
Everything you need to know about shopping with RDO
What are your shipping rates and delivery times?
We offer standard shipping on all orders, with delivery typically taking 3-5 business days. Express shipping options are available at checkout for an additional fee.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What is your return policy?
RDO accepts returns within 30 days of purchase. Items must be in their original packaging and unused condition to qualify for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Currently, RDO ships to customers within the domestic United States. We are working on expanding our logistics to support international destinations in the near future.
How do I contact customer support?
Our support team is available via the 'Contact Us' page on our website, or you can email us directly at [email protected] for assistance with any inquiries.